We’re all about the details.

Having successfully represented clients in diverse industries worldwide, we understand that no two companies are alike and we are passionate about designing and facilitating engaging, inspiring and memorable training, whilst respecting your company’s culture. We aim to foster long term relationships with our clients, based on integrity and trust.

Brand Values


In partnership with our clients, we listen, understand and observe before we accurately design and facilitate training solutions.


Trustworthiness and professionalism are at the forefront as we build and maintain healthy, long standing relationships with our clients. 


Our hard work and focus is our total dedication to your cause.


We want our clients to be the best in their field and we promise the same high caliber of service.

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Danielle Portelli

Danielle Portelli is a Learning and Development Professional with 18 years of experience, specializing in customer service excellence, hospitality training and effective leadership. Danielle has also successfully designed effective onboarding programs as well as set up training functions at hotel pre-openings.

Throughout her career, Danielle has designed and delivered a wide range of learning solutions worldwide. She gained a wealth of knowledge and experience, as she led Learning and Development teams at various award-winning hotel companies, including Four Seasons Hotel New York, The Peninsula Hotel New York, Highgate Hotels, The Landmark London Hotel, Firmdale Hotels and Hilton Worldwide. Danielle also formed part of the team at the prestigious Forbes Travel Guide where she traveled the world to audit and train at luxury hotels, restaurants and spas.

She has partnered with different clients from various industries, including luxury hospitality, real estate, banking, computer software and operational risk management.

Danielle has a passion for the role learning and development plays in the transformation of organizations and achieving improved business results. Through her excellent interpersonal skills and professional work ethic, Danielle effortlessly gains the trust of individuals, teams and organizations that are inspired to improve their performance, challenge themselves and achieve beyond their expectations.

Client Testimonials

What Our Clients Say About Us

“Danielle is a true professional, dedicated and trustworthy, whose expertise one cannot but trust from the very beginning. She is able to identify the problem and offer a solution in a short period of time.
We were very impressed with her wordily outlook and knowledge and we highly recommend Danielle to any company that is looking to improve its employees’ performance.'”

Radima SmithExecutive Assistant, Corigin Holdings, New York City

“Danielle is a passionate, creative and engaging facilitator. Her warm approachable, demeanour creates an ideal environment in which to learn, allowing anyone who is fortunate enough to participate in one of her training sessions to experience the joy of learning. Thanks to her global experience, she can easily adapt her facilitating style to suit the needs of her audience, ensuring that every participant, from entry level to executive, is engaged.”

Deborah MitchellFormer Director of Human Resources - The Peninsula Hotel, New York City
Contact Details

Filigree Training Solutions LLC, San Jose, California
[email protected]
+1 646 2337769